FAQ
All your questions about cricket betting, deposits, and VIP at e2
All your questions about cricket betting, deposits, and VIP at e2
answered here
From BPL to international matches, playing on mobile, VIP cashback, or depositing via bKash — detailed and straightforward answers to e2's most frequently asked questions are all here.
This FAQ page organises the most important questions for both new and existing e2 members into four sections: BPL and international cricket betting, mobile play guidance, VIP program benefits, and deposit information. If you cannot find the answer to your question here, our 24/7 support team is always available. To learn about responsible gaming at e2, see the Responsible Gaming Guidelines page. All services are for users aged 21 and above.
Table of Contents
BPL and International Matches
Decimal odds show directly how much total return you get per ৳1 staked. For example — a bet on Team A to win at odds of 2.50: a ৳200 bet returns ৳500 in total (that is ৳300 profit + ৳200 original stake). If Team A loses, the full ৳200 is gone. On e2's cricket betting page, all markets are displayed in this odds format.
If a match is not completed and is declared a no-result due to rain or any other reason, the original stake placed on that match is generally refunded. However, to understand the specific settlement rules, you should check e2's terms and conditions page. In an accumulator bet covering multiple matches, if one match ends as a no-result, that selection is removed and the bet is settled on the remaining selections.
Popular cricket markets on e2 include: Match Winner, Toss Winner, Total Runs in the First Innings, Top Run Scorer, Over of First Wicket, and Tournament Champion. T20 and one-day matches tend to offer a wider variety of markets. During the BPL season, markets for Bangladesh's domestic teams are also available.
To bet on BPL (Bangladesh Premier League) and T20 World Cup at e2, first log in to your account and select Cricket from the Sports section. Choose your preferred match and market from the list of ongoing or upcoming matches, then add your stake. Bangladesh Tigers matches usually have more markets available. Minimum deposit is ৳300.
In a multi bet, the odds of each selection are multiplied together to form a combined odds figure. For example: 3 selections at odds of 1.60, 1.80, and 1.90 — the combined odds are 1.60 × 1.80 × 1.90 = 5.47; a ৳100 bet returns ৳547 if all win. However, if any single selection loses, the entire ৳100 is lost — the risk is proportionally higher.
Yes, e2 offers live betting, which lets you place bets on cricket matches that are already underway. Odds change as the match progresses, so timing your bet matters. Live markets are available for most BPL and IPL matches during those tournaments. A faster internet connection gives a better experience.
Playing on Mobile
e2 works on both Android and iOS platforms. The mobile app is available in Android (APK) and iOS versions — these can be obtained through official channels. You can also use the site directly in the browser of any modern smartphone or tablet. The site works well on Chrome, Firefox, and Safari browsers.
Yes, e2's site can be used fully in any modern phone browser without the app. The site is built with a mobile-first design, so all features are easy to use on a small screen. You can go directly to the e2 Login page in your browser, log in, and start playing.
If pages are loading slowly, first clear your browser's cache and cookies. In Chrome: Settings → Privacy and security → Clear browsing data → Cached images and files. Then reload the page. If that does not help, try using WiFi instead of mobile data. If needed, update your browser or try a different one.
Yes, easily. On Android, open the site in Chrome, tap the menu (three dots) in the top right corner, and select "Add to Home screen". On iOS, tap the Share button at the bottom of Safari and choose "Add to Home Screen". After this, the site opens directly just like an app.
e2's slot and live casino games run completely normally on mobile. Games from Pragmatic Play, PG Soft, and Evolution are built with HTML5 technology, so no separate plugin is needed. However, live casino video streaming requires a reasonably good internet speed. Slot games generally run fine on lower data too.
VIP Benefits
Members of e2's VIP program receive weekly cashback, which returns a portion of that week's net losses. In addition, higher-tier members enjoy priority support, special promotions, and faster withdrawal processing. Full details of each tier's benefits can be seen on the e2 VIP page.
e2 has 5 VIP tiers in total: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.7%; Platinum — up to 1.0%; Diamond — up to 1.2% weekly cashback. Moving to a higher tier also expands the range of benefits.
Weekly cashback is calculated on the net loss for the week, which is total losses minus total winnings. For example: if a Gold tier member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.7% = ৳140. This is the maximum cashback payable at that tier. It is added to the account automatically at the end of the week.
You can gradually reach higher VIP tiers by continuing regular betting activity on e2. Active participation in casino, sports, and other games helps with tier progression. Progress goes from Bronze through Silver, Gold, Platinum, and up to the highest Diamond tier — consistent activity is essential. Detailed criteria can be obtained from the support team.
Once VIP cashback is added to the account balance, it can be used just like the regular balance. The minimum withdrawal amount is ৳500. Withdrawals can be made via bKash, Nagad, Rocket, or bank transfer and are generally processed within 1 hour.
Deposit Questions
e2 currently has 4 deposit methods: bKash, Nagad, Rocket, and bank transfer. Bank transfer deposits support major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit is ৳300 for all methods.
To play any game at e2 — slots, cricket betting, or live casino — the minimum deposit is ৳300. This applies to all payment methods. A 150% bonus is also available on the first deposit, up to ৳15,000 (with a 10x wagering requirement).
To deposit with Nagad, log in to your e2 account and select Nagad from the payment section. Send the amount to the designated account number and submit the transaction ID. Deposits are generally processed quickly. The minimum amount is ৳300.
For the latest information on deposit charges, it is best to contact e2's support team directly. Conditions may vary depending on the payment method. Check the terms and conditions page for full details.
The minimum withdrawal amount at e2 is ৳500. Withdrawals via bKash, Nagad, Rocket, or bank transfer are generally completed within 1 hour. Account verification must be confirmed before making a withdrawal.
Yes. e2 offers a 150% bonus on the first deposit, up to ৳15,000. For example: depositing ৳1,000 adds ৳1,500 in bonus, giving a total balance of ৳2,500 — before withdrawing, the bonus amount must be wagered 10 times, i.e. ৳15,000.
Have more questions? We're always ready
If you cannot find the answer to your question in this FAQ, contact e2's support team. We provide assistance in both Bengali and English — seven days a week, 24 hours a day.
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All services are for users aged 21 and above.